signed a document stating he was aware that it was an “AS IS” vehicle with NO Warranty. During signing paperwork on this vehicle, Mr. At the time of sale the vehicle was listed as an “AS IS” vehicle, Mr.
John purchased a 2008 from Battlefield Toyota Chevrolet on January 12, 2015. I bought this vehicle in the end of January 2015, the inspection on it says 12/15.Desired Settlement: $1,000 for tires the part and labor for broken tired and for the back breaks and rotorsĮmilee Stevens, I am writing to you in reference of case number. This is the third vehicle I have bought through Battlefield. I've tried to talk to them and was told there was nothing they could do.
The back breaks and rotors needed to be replaced as well. I spent almost $1,000 within the first 60 days of buying this used vehicle. That part was fixed and I was given the old one to take to the dealership. I replaced then and went to get an alignment, that was when I was told it had a broken tie rode. The jeep had worn tires on the right side which I didn't notice. Review: Battlefield toyota sold me a 2008. signed stating it was an “AS IS” vehicle.If you should need any further information please let me know.Respectfully,General ManagerBattlefield Chevrolet10411 James Monroe Hw圜ulpeper Va 22701 It was apx 3 months after the sale that he had his vehicle into their shop for “repair”.I am attaching a copy of the paperwork Mr. The repair shop charged him more than our establishment. Therefore we have no control of what they cost him to fix it. took his vehicle to a different service shop instead of bringing it back to Battlefield. As he stated in his statement “the inspection on it says 12/15”. This inspection is good for 12 months, just like every other VA State Inspection. This vehicle was sent through our service shop and received a valid VA State Inspection in December of 2014. At the time of sale the vehicle was listed as an “AS IS”. We make decisions to assist our customer on a case by case basis. We also encourage our customers to contact us directly to make us aware of any concerns as several days had passed before we were made aware.Įmilee Stevens, I am writing to you in reference of case number. We do offer extended service plans on most every vehicle we sell and strongly encourage our customers to consider the purchase of one. Although this customer chose to not take advantage of an extended serivce plan which could have covered the repairs we made the decison to assist by taking car of the repair bill. At Battlefield Automotive we stand behind every vehicle we sell reguardless if it is a new or pre-owned. In speaking with they expect the repairs to be completed today and will notifiy the customer when the vehicle will be ready for pick up. As of today all the necessary parts are in and the repairs are being completed at no charge to the customer as is assuming responsibilty for the payment of the repair order. Ĭontacted the customer and the dealership where the vehicle was located. It was brought to our attention via email yesterday at 4:19 PM from the. We were not contacted by the customer to make us aware of the mechanical concerns that they were experiencing.